Frequently Asked Questions
Because we know the questions that come to mind when you’re in the market for a set of rope fenders, we have listed the 10 most frequently asked questions and their answers. If you’d rather ask us in person you can always contact us.
1. What type of Rope fenders do I need for my boat?
Depending on your type of boat a particular fender might be best for you. Cylindrical fenders with a 'double eye' are most versatile and most commonly used. They can be hung from your boat both vertically (using only the upper eye) and horizontally by suspending the fender from both eyes.
Cylindrical fenders can sometimes touch the water because of their length. If you have a boat that lies relatively deep in the water, our one-eyed Danny fenders are the choice for you.
Find more tips and guidelines that help you choose on our page Sizes and Dimensions.
2. Which size Rope fenders do I need for my boat?
The size of the fenders you need on your boat depend on the length and the weight of your boat. The bigger and heavier the boat, the bigger size you will need. On our page Sizes and Dimensions you can find an overview of what fender sizes are recommended for your boat size.
You can also follow this rule of thumb: A cylindrical fender should have 1" or 2,5cm of diameter for every 5' or 1,5m of boat length.
3. How many Rope fenders do I need for my boat?
The amount of fenders you need for your boat depends on the length of your boat and on the mooring conditions. Will you be needing protection on one, or two sides of your boat? On our page Sizes and Dimensions you can find more tips and guidelines to help you determine how many fenders you will need for your boat.
You can also follow this rule of thumb to determine the number of fenders a boat needs: Use one fender per 10’ or 3m of waterline, with a minimum of three fenders. So a 20' or 6m boat would need 3 fenders and a 40' or 12m boat would need 4. At least one fender must be placed at maximum beam, with others distributed fore and aft.
4. Is there a fender inside, or is it just a rope cover?
When you buy our rope fenders you buy a complete product, including a quality base fender and an attached fender line. Your fender is ready for use when it reaches you!
5. Can a Rope Fender still be inflated or deflated?
Yes, the valve of the base fender can be easily reached, which gives you the opportunity to inflate or deflate your fender as needed.
6. Does the Rope cover come off?
No, the knot work is fixed to the fender for extra sturdiness and durability. Therefore it can not be taken off. We give a three year guarantee on our products. Should you have any problems you can return your fenders to us.
7. Can I clean the knot work?
Yes, you can clean the knot work with some water, a brush and detergent. Use a pressure cleaner (set to the mildest setting) if needed.
8. When will my order be delivered?
It takes up to five days (after payment) to produce and send out your order.
If you cannot wait to receive your fenders, please contact us. We can tell you if the products are in stock. If that is the case we might be able to send your order out earlier on your request.
Orders within the Netherlands are shipped with PostNL and usually arrive the next day. International orders are shipped by partners such as DHL, UPS etc. Depending on the country you order from, some days are added to complete the actual delivery to your address. In exceptional cases shipping can take longer than expected (due to holidays for example). After we have shipped your order you will receive a Track and Trace code in your mailbox. With this Track and Trace code you can monitor the journey of your package.
9. Can I order fenders in different colors, sizes and shapes?
Nautiqo does custom rope work as well. Custom work can be a fender made of rope in a specific shape, size or color, but we also do special projects on request. We make large logo’s in rope for companies and rope carpets in any size. We also make fine hand knotted vases. If you have specific requests, please feel free to give us a call or send us an e-mail to discuss the possibilities!
10. Why is shipping to the US and Canada so expensive?
Our distributor Beau Lake is based in Canada. For a better customer service, and to offer better shipping and tax rates we work together with a distributor for the North American region. Beau Lake has our products in stock and you can order your fenders directly on their website.