Frequently asked questions about our fender made of rope.
A fender made of rope can be both a functional and authentic detail on your boat. Because we know the questions that come to mind when you’re in the market for a set of rope fenders, we have listed the most common questions and their answers. If you’d rather ask us in person you can always contact us.
1. What type of fender do I need and in which size?
Depending on your type of boat, its size and the way it is moored, you need different fenders in varying amounts. To help you choose, we have made a handy summary. It tells you what the difference is between our Regular fenders and our Danny fenders. You will also find the dimensions of the different sizes we offer and some pointers in deciding on the amount of fenders you need.
2. Are the fenders sold in the website covers that I put around existing fenders?
No. When you buy our rope fenders you buy a complete product with a fender already included. Our rope fenders use inflatable fenders from the Danish A-brand ‘DanFender’. We first perform an extra check on the base fender. After it is approved we start making the knot work. Finally the knot work is fixated to the fender for extra sturdiness and durability. Therefore it can not be taken off. We give a three year guarantee on our products. Should you have any problems you can return your fenders to us.
3. When will my order be delivered?
It takes up to five days (after payment) to produce and send out your order. Sometimes your order is not in stock, and will then be made especially for you.
If you cannot wait to receive your fenders, please contact us. We can tell you if the products are in stock. If they are in stock, they can be sent out quickly on your request.
Orders within the Netherlands are shipped with PostNL. International orders are shipped through My Parcel and are transported by their worldwide partners such as DHL, UPS etc. Depending on the country you order from, some days are added to complete the actual delivery to your address. In exceptional cases shipping can take longer than expected (due to holidays for example). After we have shipped your order you will receive a Track and Trace code in your mailbox. With this Track and Trace code you can monitor the journey of your package.
4. Can I order fenders in different colors, sizes and shapes?
Nautiqo does custom rope work as well. Custom work can be a fender made of rope in a specific shape, size or color, but we also do special projects on request. We make large logo’s in rope for companies and rope carpets in any size. We also make fine hand knotted vases. Take a look at our Lifestyle page to find out more. If you have specific requests, please feel free to give us a call or send us an e-mail to discuss the possibilities!
Would you like to know more about existing types of fenders and their use? Take a look at this Wikipedia page.Go to Webshop